WE HIGHLY RECOMMEND YOU PRINT THIS PAGE FOR YOUR RECORDS.
If you’ve reached this page, congratulations! This means your payment to us was successful. Please keep an eye out for an emailed receipt you should be receiving from us, via Stripe (our secure payment processor), and make sure to check your spam folder for it, as our emails will sometimes be considered as spam by your email service (especially if you haven’t emailed with us or Stripe before).
Thank you for helping us make Green Bay a little greener every day! We are extremely excited to have you as a subscriber and are very much looking forward to serving you as soon as possible!
A couple important things before we get started:
|If you need to update/change the card number, expiration date, and/or CVC code associated with the credit or debit card you’ve used to sign up for our services or view a copy of any invoices/receipts associated with your subscription(s), you can do so by visiting our Manage My Subscription page at: www.GBCompost.com/Manage-My-Subscription.
Please note that to cancel or change your services with us, you must manually contact us at www.GBCompost.com/Contact.
If you use our Manage My Subscription page, you will need to enter the email you signed up with and will then receive an email from firstname.lastname@example.org, which will provide you with a security code that you must enter to access your subscription information. When you enter the code, you will be taken to a subscription self-management page where you can make any or all of the updates/changes as described above.
Regarding next steps:
|When and how you will receive your first compost bucket(s) from us depends on when your payment was received by us and whether you’ve signed up for our Resident Compost Pickup or Drop-Off plan.
Assuming you’ve signed up for our Residential Compost Pickup Plan:
If your payment was received by no later than 5:00 PM Central Standard Time (CST) on the day prior to our next scheduled Bucket Swap/Compost Pickup day, you can expect to receive your first compost bucket(s) on our next scheduled Bucket Swap/Compost Pickup day.
If you’ve missed the above deadline, you can expect to receive your first compost bucket(s) on the Bucket Swap/Compost Pickup day following our next scheduled Bucket Swap/Compost Pickup day.
Assuming you’ve signed up for our Residential Compost Drop-Off Plan:
You can expect an email from us, shortly after we’ve received payment from you, to coordinate your initial compost bucket pickup.
PLEASE NOTE: All initial Bucket Pickups and Bucket Swaps/Compost Pickups for our Residential Compost Drop-Off Service subscribers are performed at a well-lit, public location in west Green Bay, chosen by Greener Bay Compost.
Some final comments:
All buckets you receive from us will come with lids atop them and contain compostable bucket liners, with about half a pound of sawdust, wood shavings, etc. in the bottom of each liner (to absorb moisture and help control odor). You will also find, inside your first compost bucket, a Welcome Packet, which will include a Welcome Letter and a copy of our list of Acceptable and Not Acceptable Materials.
While you are waiting for your first bucket, we highly recommend you visit our Frequently Asked Questions (FAQs) page, if you haven’t done so already, to find any answers to common questions we are asked about us and our services. You may also want to familiarize yourself with our Rewards Programs, most notably our Waste Reduction Rewards Program, which rewards you with our finely sifted, premium compost, based on how much waste you help us divert from landfill.
If have questions or concerns, or are just unsure about anything, please do not hesitate to Contact Us using any of the contact methods at www.GBCompost.com/Contact for assistance, any day of the week. We are always here to help!