WE HIGHLY RECOMMEND YOU PRINT THIS PAGE FOR YOUR RECORDS.
If you’ve reached this page, congratulations! This means your payment to us was successful. Please keep an eye out for an emailed receipt you should be receiving from us, via Stripe (our secure payment processor), and make sure to check your spam folder for it, as our emails will sometimes be considered as spam by your email service (especially if you haven’t emailed with us or Stripe before).
Thank you for helping us make Green Bay a little greener every day! We are extremely excited to have you as a subscriber and are very much looking forward to serving you as soon as possible!
A couple important things before we get started:
|If you need to update/change the card number, expiration date, and/or CVC code associated with the credit or debit card you’ve used to sign up for our services or view a copy of any invoices/receipts associated with your subscription(s), you can do so by visiting our Manage My Subscription page at: www.GBCompost.com/Manage-My-Subscription.
Please note that to cancel or change your services with us, you must manually contact us at www.GBCompost.com/Contact.
If you use our Manage My Subscription page, you will need to enter the email you signed up with and will then receive an email from email@example.com, which will provide you with a security code that you must enter to access your subscription information. When you enter the code, you will be taken to a subscription self-management page where you can make any or all of the updates/changes as described above.
Regarding next steps:
|When and how you will receive your first compost buckets from us depends on when your payment was received by us and whether you’ve already agreed with us as to the best location for us to perform your Commercial Bucket Swaps/Compost Pickups.
Assuming we’ve already come to agreement with you as relates to where we should drop off your first compost buckets, and assuming your payment was received by no later than 5:00 PM Central Standard Time (CST) on the day prior to our next scheduled Commercial Bucket Swap/Compost Pickup day (with these days always falling on Tuesdays), you can expect to receive your first compost buckets on our next scheduled Commercial Bucket Swap/Compost Pickup day.
If you’ve missed the above deadline, you can expect to receive your first compost buckets on the Commercial Bucket Swap/Compost Pickup day following our next scheduled Commercial Bucket Swap/Compost Pickup day.
If, for whatever reason, you happen to have signed up with us, but have yet to come to agreement with us as relates to where we should drop off your first compost buckets, we will contact you as soon as possible after we’ve received payment from you to coordinate the drop-off of your first compost buckets.
Some final comments:
All buckets you receive from us will come with lids atop them and contain certified 100% compostable bucket liners, with about 32 ounces of wood shavings inside of them (to help absorb moisture and control odor). You will also be emailed a Digital Welcome Packet, which will include a Welcome Letter, a copy of our list of Acceptable and Not Acceptable Materials, and our Contamination Prevention Flyer, to help you and your staff to remember to remove stickers, rubber bands, twist ties, etc. from produce prior to placing it inside our buckets.
While you are waiting for your first compost buckets, we highly recommend you visit our Frequently Asked Questions (FAQs) page, if you haven’t done so already, to find any answers to common questions we are asked about us and our services.
If have questions or concerns, or are just unsure about anything, please do not hesitate to Contact Us using any of the contact methods at www.GBCompost.com/Contact for assistance, any day of the week. We are always here to help!