RESIDENTIAL BUCKET SWAP/COMPOST PICKUP DAY | MAY 6, 2024

If this day is your next scheduled Bucket Swap/Compost Pickup Day, please remember to place your full/semi-full bucket(s), with lid(s) snapped securely on top, in a safe, easily accessible area of your property, such as on your front step/porch/patio, in front of your garage, or at the end of a walkway leading to your drive, by no later than 8:00 AM Central Standard Time (CST) on this day.

Failure to do so can result in your household being skipped until your next scheduled Bucket Swap/Compost Pickup day.

PLEASE DO NOT PLACE YOUR BUCKET(S) AT THE END OF YOUR DRIVEWAY OR NEAR THE CURB, WHERE IT/THEY MAY BE MISTAKEN FOR TRASH AND DISPOSED OF BY YOUR MUNICIPALITY, LOST, STOLEN, BURIED IN SNOW, OR DAMAGED.

Please note: Due to the ever-changing nature of our subscriber count and pickup routes, we cannot guarantee that your Bucket Swap/Compost Pickup will be completed at any particular time of day. Thank you in advance for your patience.

WHAT TO EXPECT IF YOU MISS A BUCKET SWAP/COMPOST PICKUP:

Please be aware that while we may, and often times do, as a courtesy, send text messages and/or emails or make phone calls to our subscribers to ask if they can place their buckets outside for us, for in the event we arrive at their household to find no bucket waiting for us, we are not obligated, per our Terms of Service, to do so.

Furthermore, because of the sheer number of subscribers we serve each week, we are unable to wait more than a few minutes at any individual household for a response to our text messages/emails/phone calls before moving on to our next stop.

Should we skip your household, due to your bucket not being placed outside for us by the time we arrive to complete your scheduled Bucket Swap/Compost Pickup, we may, upon request, be able to make arrangements to perform a Make-Up Bucket Swap for you at the Green Bay Plaza parking lot in west Green Bay on a later date, for a small, one-time charge. This is something we have done for several subscribers. That said, please know that under no circumstances will we be making a return trip to your household prior to your next scheduled Bucket Swap/Compost Pickup day, as doing so would be highly inefficient for us.

IMPORTANT TO NOTE:

If you have more Acceptable materials than you can comfortably or reasonably fit in the number of buckets you’ve signed up for, please Contact Us to learn what your options are.

Please note: All buckets you may receive from us will come with a lid on top, a BPI-certified compostable liner inside, and approximately 32 ounces of wood shavings in the bottom, to help absorb moisture and control odor.

If the bucket you are receiving is your first bucket from us, you will find inside your bucket a printed list of Acceptable and Not Acceptable Materials for inclusion in our buckets.

If you any questions or concerns, please do not hesitate to Contact Us or visit our Frequently Asked Questions (FAQs) page. We are always here to help!

WANT TO LEARN MORE ABOUT OUR COMPOST PICKUP SERVICES? Click here to check out our available plan options today!

ALREADY SIGNED UP WITH US? Click here to make changes to your payment information and/or or download a copy of an invoice. Please note that to cancel your services with us, you must manually contact us at www.GBCompost.com/Contact.